Roles: Workday Product Owner
Location: London, UK(Hybrid)
Is it Permanent/ Contract: Open for both
JOB DESCRIPTION / Activities:
Deliver business results and customer value
- Ensure that the Workday product is built in an incremental way, releasing new working features at the end of each squad and creating value for the customer
- Track product performance to inform future work
- Prioritize work that is most impactful for end users
- Deliver on specific and measurable Key Results to be defined for your Squad
- Manage relevant product budget process and support the Product Portfolio Lead in engaging with the funding process
Serve as the voice of customer or end-user
- Translate the voice and needs of customer into user stories, engaging users as needed
- Effectively manage stakeholders’ and users’ expectations while building credibility through a strong business sense and balancing of priorities
- Engage in continuous discovery (e.g., via surveys & interviews) to understand customer needs
- Leverage empirical and qualitative data to assess feature performance and inform prioritization
- Determine tradeoffs involving customer value, cost, and speed to execution
- Represent customer needs to ensure they are understood and integrated into the Squad’s work
Oversee what is delivered by the Squad and when
- Apply design-thinking to technical issues to understand how users engage with the system and consider multiple alternatives to find the best solution
- Own end-to-end delivery of enhancements by understanding second and third order implications of decisions and cross-functional impact
- Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
- Define and clearly communicate acceptance criteria for output based on business & customer needs
Support and enable the Squad to get its work done
- Challenge guidance/answers when necessary to arrive at the best possible understanding of issues and proposed solutions
- Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
- Engage with Chapter Leads regarding resourcing and functional expertise required in Squad
- Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
Set an overall vision to direct and inform the Squad’s work
- Work closely with the Product Team Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
- Translate Product Portfolio objectives into a clear vision (e.g., via Key Results, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work
- Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
Capabilities
- Critical thinking and balancing information from multiple sources (technical and functional) to guide the squad to the correct outcome
- Applying a consultative approach to interactions with the squad and stakeholders to build strong relationships and trust
- Being customer-focused and dedicated to understanding and learning about customer needs and requirements
- Operating with a transparency mindset, communicating clearly and openly
- Working with ambiguous requirements and multi-disciplinary teams
- Influencing stakeholders up to the senior levels of the organization
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Looking for opportunities to innovate and get things done better and faster
- Total 7+ years’ relevant experience as Product Owner, leading design/support of HR / Finance transformations as part of a Workday or SAP team
- Strong functional understanding of Talent, Performance, and/or contingent workforce processes, especially related to consulting or professional services organizations
- Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
- Experience collaborating with senior HR leadership and influencing decision making / project planning at a program level
- Deep understanding of talent & performance Workday configuration is a plus
- Experience working as part of agile teams and comfort with agile ways of working
- Divergent thinker who can turn ideas into tangible products
- Exceptional communications and stakeholder management skills
- Experience in consulting is a plus