Job title: Techno functional consultant
Job location: London
Job type: Contract
Job mode: Hybrid
JD:
- Strong techno-functional consultant who can work with their business team and contact centre teams to make changes and development in the Kustomer CRM system.
- Strong Kustomer system understanding and functional knowledge.
- Strong technical skills on the technology/ Kustomer system involved.
- Ability to analyse requirements, translate into technical requirements and make configuration and technical changes in Kustomer as needed.
- Ability to provide effective technical solutions, where needed on the CRM and related Customer contact centre technologies involved.