Job Title: Technical Business Analyst
Location: Knutsford(Hybrid | 3 days from the office/week)
Employment Type: Contract
About the Role:
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Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business and technical requirements for APIs.
- Create, update, and review API documentation, including API specifications, user guides, and integration instructions.
- Ensure all technical documentation adheres to industry standards and best practices.
- Act as a liaison between technical teams (developers, architects) and non-technical stakeholders to translate complex concepts into clear documentation.
- Support the design and improvement of processes related to API documentation workflows.
- Conduct content reviews to ensure technical accuracy, consistency, and clarity.
- Assist in identifying and documenting API use cases, workflows, and business processes.
- Work closely with QA teams to document testing requirements and scenarios.
- Provide training or knowledge-sharing sessions to ensure stakeholders understand API capabilities and usage.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience (5+ years) as a Technical Business Analyst or similar role, with a focus on API documentation.
- Strong understanding of APIs, including RESTful and SOAP services, and related technologies (e.g., JSON, XML).
- Experience with API documentation tools such as Swagger, Postman, or similar platforms.
- Excellent technical writing and editing skills with a strong attention to detail.
- Familiarity with Agile methodologies and tools such as Jira and Confluence.
- Strong analytical and problem-solving skills with the ability to understand complex technical concepts.
- Excellent communication skills and the ability to work with cross-functional teams.
Preferred Qualifications:
- Knowledge of programming languages such as Java, Python, or JavaScript (for understanding code samples).
- Experience with version control systems like Git.
- Familiarity with OpenAPI Specification (OAS) standards.
- Previous experience in content strategy or technical communication.
- Understanding of software development lifecycle (SDLC) and API integrations.