Job Title: SAP EWM L1
Location: Alzey, Germany
Work mode: We need resources at the base site and working from the Warehouse location only (5 days a week). No remote working is expected
Contract duration: 12 months
Must-have skills:
SAP EWM knowledge and Spanish speaking
Warehouse operators and customer facing.
Willingness to work in shifts, including Night Shift.
Responsibilities:
Responsible for Level 1 Support for EWM business team
Responsible for liaising with client business teams and supporting the client on day-to-day operations and resolving L1 issues and raising incidents for connected teams
Responsible for coordinating with customer on day-to-day basis and win customer confidence
Responsible for Level 1 Support for EWM business team. Worked in SNOW ticketing tool
Worked in EWM space in ECC EWM 9.5 or S/4 HANA EWM 1909 or onwards
Responsible for understanding of integration with Warehouse Automation and MES system
Responsible for integrating with other satellite systems/vendors for issue analysis and resolution
Responsible for liaising with client business teams and advising the client on day-to-day operations
Responsible for coordinating with customer on day-to-day basis and win customer confidence
Responsible for aligning with EWM IT team for Change Requests and execute informal testing
Propose workarounds for issues needing immediate resolution
Job description:
Should have minimum 3 years in EWM hands on work in warehouse support or support projects
Must have experience in integrating EWM with automated systems like ASRS, AGV, LIFT, Scheduler, AMR, conveyors, pallet exchangers etc.
Must have experience in integration of EWM with MES and S4 modules like Manufacturing and Quality Management
Must have good knowledge in following IM areas: Inventory Management, Stock transfers, Special stocks, Stock types, Physical Inventory, Account Determination and Valuation
Must have good knowledge in following EWM areas: Integration with ECC, Inbound Processing Outbound Processing, Physical Inventory, RF Transactions, HU Management, Transportation Units, Production Integration, Kitting, Cold chain management etc
Good Knowledge in integration aspects with other modules SD, MM, PP and QM
Good understanding of business processes in the life sciences / pharmaceutical domain.
Ability to understand business requirements from business users and prepare requirement document, functional specifications.
Good understanding of GXP and SOX requirements. Should have working experience in a highly regulated environment.
Should be aware of release governance processes and have experience in working on any incident management tool and testing tool
Should have handled post go live stabilization and critical issue resolution
Must have an experience working in an environment utilizing number of non ECC systems like MES, WES using interfaces such as PI, ALE, REST etc.
Basic understanding of custom code along with basic debugging skills.