JOB DETAILS
Role title: Wireless LAN Controller (WLC) Administrator
· Aruba WLC Configuration and Management:
o Install, configure, and manage Aruba Wireless LAN Controllers (WLC) for both remote and on-premise locations.
o Deploy and optimize Aruba wireless networks to support thousands of users, devices, and high traffic loads.
o Ensure integration with other networking equipment and systems (e.g., switches, routers, access points).
· Network Troubleshooting & Support:
o Provide second and third-level support for wireless network-related incidents.
o Perform troubleshooting and resolve issues related to wireless network connectivity, performance, and security.
o Use Aruba AirWave, ClearPass, and other diagnostic tools for root cause analysis and resolution.
o Need to create heat maps for wireless devices
· Security & Compliance:
o Implement and maintain Aruba wireless security policies and protocols (WPA2/WPA3, 802.1X, etc.).
o Collaborate with security teams to ensure network policies meet corporate compliance standards.
o Monitor wireless network security, conducting vulnerability assessments and applying best practices to mitigate risks.
· Wireless Network Design & Optimization:
o Assist in designing wireless network architecture for new projects and expansions.
o Conduct site surveys and RF planning to ensure optimal coverage and performance.
o Optimize the wireless network, including load balancing, roaming, and client performance improvements.
· Firmware & Software Upgrades:
o Plan, test, and execute firmware and software upgrades for Aruba WLCs and APs.
o Ensure minimal downtime and compatibility with all other network components during upgrades.
· Documentation & Reporting:
o Maintain up-to-date documentation of all configurations, network topologies, and change requests.
o Generate and present regular reports on network performance, usage statistics, and any incidents.
· Collaboration & Training:
o Work closely with other IT teams (e.g., network, security, and operations) to implement solutions and resolve issues.
o Provide training and mentorship to junior engineers and support staff on Aruba WLC technologies.
---
Qualifications:
· Experience:
o 5-7 years of hands-on experience with Aruba WLCs and wireless network administration.
o Proven track record of managing large-scale enterprise wireless networks with Aruba hardware and software.
o Strong understanding of Aruba AirWave, ClearPass, and related network management tools.
o Experience with site surveys, RF planning, and wireless network optimization.
· Technical Skills:
o Proficiency with Aruba Networks hardware (WLC, APs, switches) and software (ClearPass, AirWave).
o Solid understanding of networking protocols, including DHCP, DNS, SNMP, QoS, VLANs, and routing protocols.
o In-depth knowledge of wireless technologies such as 802.11ac/ax, WPA2/WPA3, 802.1X authentication, and RADIUS.
o Experience with network security tools and technologies, including VPNs, firewalls, and intrusion detection systems.
· Certifications:
o Aruba Certified Mobility Associate (ACMA) or higher certification is preferred.
o Aruba Certified Mobility Professional (ACMP) certification or equivalent is highly desired.
o Cisco or other wireless-related certifications (CCNA, CCNP, CWNP) is a plus.
· Soft Skills:
o Strong problem-solving and analytical skills.
o Excellent communication and teamwork abilities.
o Ability to manage multiple tasks and prioritize effectively.
o Attention to detail and a commitment to delivering high-quality work.
---
Preferred Qualifications:
· Knowledge of network automation and scripting (Python, Ansible, etc.).
· Familiarity with advanced Wi-Fi technologies such as mesh networking, roaming, and Wi-Fi 6.
· Experience with network monitoring tools like SolarWinds, PRTG, or similar.