Location : LeHavre, France
Responsbilties :
- Assess each endpoint for Windows 11 compatibility and compliance with company hardware and configuration standards.
- Upgrade Windows 10 devices to Windows 11 while ensuring proper backup, user data migration, and minimal downtime.
- Apply endpoint configurations, security baselines, and management enrollment (e.g., Intune, SCCM).
- Troubleshoot and resolve issues encountered during the Windows 10 to Windows 11 upgrade process, including hardware compatibility, application conflicts, driver errors, and performance problems.
- Perform quality assurance checks to confirm successful upgrades and compliance with endpoint standards.
- Engage with end-users to facilitate an optimal and satisfactory upgrade experience.
- Requirements :
- 5+ years in a similar capacity responsible for Windows 11 migration projects
- Strong knowledge of enterprise endpoint management tools (e.g., Intune, SCCM, Active Directory).
- Experience with IT Asset Management processes and tools, including asset discovery and inventory validation.
- Proficiency in performing hardware assessments and upgrades (RAM, storage, BIOS / UEFI settings, TPM).
- Hands-on troubleshooting skills for Windows operating system upgrades, including resolving compatibility, driver, and configuration issues.
- Familiarity with imaging, configuration baselines, and enterprise security policies for endpoints.
- Excellent troubleshooting skills and the ability to minimize user disruption during upgrades.