Linux Level 3 Admin
Location: Europe (preferred – Poland)
• L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met.
• Deployment, configuration, and management of Linux systems according to best practices and standards
• Deployment, configuration, and management of Kubernetes systems
• Experience with using and maintain Ansible frameworks
• Ensuring ITIL / Agile procedures are followed, e.g., Incident Management and Change Management processes.
• Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes.
• Collaboration with architects and design team when required.
• Knowledge sharing, documentation
• Incorporation of best practices and standards
• Internal and external projects support
• Ability to work on several customers with different implementations of supported technologies.
• Participation in Service Acceptance duties ensuring solutions are supportable by team.
• Participation in the teams out of hours on-call support rota and be able to work overtime when required.
• Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.
Skills/Experience
• System administration RHEL
• SUSE
• Ubuntu
• Debian
•
• Configuration Management/Automation Red Hat Satellite server / Uyuni
• Python, Java, shell scripting
• Ansible
• Gitlab
• Terraform
•
• Containers Docker
• Kubernetes
•
• Middleware/Web servers Apache / Nginx
• MySql / MariaDB
• RabbitMQ
• Memcache
• HAProxy
•
• Ability to troubleshoot, research and diagnose root cause for an incident or problem.
• Excellent communication skills (both verbal and written)
• Understanding of ITIL / Agile Service Management fundamentals
• Knowledge of IT process tools such as Service-Now would be beneficial.
• Good client-facing skills with good communication skills in English
• Experience of working in a similar ICT Managed Services environment would be beneficial.
• Collaborator but also be able to work on their own or with a multilingual / remote team.
Qualification/Certification requirements
▪ Graduate/Engineering or
▪ RHEL certified Administrator or 6+ years of experience as a system administrator