Linux Level 3 Admin Roles:
Location: Poland
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L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met.
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Deployment, configuration, and management of Linux systems according to best practices and
standards
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Deployment, configuration, and management of Kubernetes systems
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Experience with using and maintain Ansible frameworks
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Ensuring ITIL / Agile procedures are followed, e.g., Incident Management and Change Management
processes.
• Collaboration with other team members or other teams to develop, improve automation strategies and
deployment processes.
• Collaboration with architects and design team when required.
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Knowledge sharing, documentation
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Incorporation of best practices and standards
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Internal and external projects support
• Ability to work on several customers with different implementations of supported technologies.
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Participation in Service Acceptance duties ensuring solutions are supportable by team.
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Participation in the teams out of hours on-call support rota and be able to work overtime when required.
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Ensure all working time is accounted for within the timesheet system to ensure accurate charge back
to our end clients.
Skills/Experience
• System administration
o RHEL
o SUSE
o Ubuntu
o Debian
• Configuration Management/Automation
o Red Hat Satellite server / Uyuni
o Python, Java, shell scripting
o Ansible
o Gitlab
o Terraform
• Containers
o Docker
o Kubernetes
•
Middleware/Web servers
o Apache / Nginx
o MySql / MariaDB
o RabbitMQ
o Memcache
o HAProxy
• Ability to troubleshoot, research and diagnose root cause for an incident or problem.
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Excellent communication skills (both verbal and written)
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Understanding of ITIL / Agile Service Management fundamentals
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Knowledge of IT process tools such as Service-Now would be beneficial.
• Good client-facing skills with good communication skills in English
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Experience of working in a similar ICT Managed Services environment would be beneficial.
• Collaborator but also be able to work on their own or with a multilingual / remote team.
Qualification/Certification requirements
▪ Graduate/Engineering or
▪
RHEL certified Administrator or 6+ years of experience as a system administrator