Role - Lead End User Services
Contract Role
Location - Copenhagen
Fully Onsite
Job Overview
We are seeking an experienced Lead – End User Services (EUS) who will play a dual role as both a hands-on EUS Engineer and a team lead. The ideal candidate will be responsible for managing end-user environments, ensuring high-quality service delivery, and leading a team of EUS engineers while engaging with key stakeholders.
Specific requirement : Danish ( must)
Technical Skills : Hands on Experience in building and troubleshooting Windows and Mac devices , Service Management , Stakeholder management & People Management
Required Skills & Qualifications
- 10+ years of experience in End User Services / End User Computing
- Strong hands-on experience with:
- Windows OS and Mac OS environments
- Device build, deployment, and troubleshooting
- Proven experience in Service Management (ITIL processes)
- Strong stakeholder and people management skills
- Excellent problem-solving and communication abilities
- Ability to work in a fast-paced, customer-focused environment