We are seeking 2 experienced Hardware and Firmware Support Engineers to assist in the Build and Cutover process for a critical project in Sao Paulo,Brazil The engineers will be responsible for supporting hardware setup, firmware configuration, troubleshooting, and ensuring a smooth transition from pre-production to live operation.
Key Responsibilities:
- Hardware Setup & Integration: Assist in setting up hardware devices, ensuring correct installation, and integrating them into the network and system environment.
- Firmware Configuration & Support: Apply the necessary firmware updates, ensuring that all hardware components are configured to the correct firmware versions for smooth operation.
- Testing & Diagnostics: Perform hardware and firmware testing, troubleshooting issues related to connectivity, system performance, and hardware functionality.
- System Cutover: Provide support during the cutover process, ensuring that the system transitions from the testing phase to live production seamlessly.
- Collaboration: Work closely with on-site teams, project managers, and technical specialists to address any issues that arise and ensure successful implementation.
- Documentation: Maintain detailed records of activities performed, including setup procedures, configurations, and any troubleshooting steps taken.
Required Skills and Qualifications:
- Experience: A minimum of 2 years of experience in hardware support, firmware development, or embedded systems.
- Technical Expertise: Solid understanding of hardware setup, firmware updates, and diagnostics tools (e.g., oscilloscopes, logic analyzers).
- Troubleshooting Skills: Ability to troubleshoot hardware and firmware-related issues efficiently in a fast-paced environment.
- Communication: Strong verbal and written communication skills to interact with both technical teams and stakeholders.
- Teamwork: Ability to collaborate effectively with various teams and assist in problem-solving during high-pressure situations.
- Flexibility: Willingness to work on-site in Almaty, Kazakhstan, and adapt to the specific needs of the project.
Preferred Qualifications:
- Certifications: Relevant certifications in hardware engineering, embedded systems, or firmware development (e.g., Certified Embedded Systems Engineer).
- Additional Skills: Knowledge of networking hardware, routers, and wireless technologies would be beneficial.
Working Conditions:
- On-site Support: This is an on-site support role l
- Physical Requirements: Must be able to work with hardware devices and testing equipment.