Your role
As a Digital Media & Events Technical Support engineer, you will play a crucial role in supporting Enterprise Virtual & Hybrid Events, and Webcasts. You will work with consultants to prepare for their events and ensure a smooth service delivery by operating at events and maintaining the necessary technical infrastructure. This role requires significant interaction with Business Subject Matter Experts, Business Partners, senior business leaders, and/or various other internal stakeholders, both locally and globally.
Required
· Experience using TriCaster systems, Flowics.
· Working knowledge of complex live Events platforms.
· Working knowledge of industry standard video editing techniques.
· Experience in handling Audio Visual (AV) equipment for Event (Kaltura, Zoom, Streamyard, ECDN, encoders, decoders, mixers, HW/SW).
· Strong willingness to learn and adapt in a fast-paced environment.
· 5-8 years of experience in Event management or related field.
Good to have:
· Knowledge on Content creation and engagement tools (Adobe Creative Suite, Flowics, Mentimeter)
· Foundational knowledge on Video Conferencing and Audio solutions.
· Understanding of 3rd party Creston and room-based video integration solutions.
· Good communication skills and ability to work in a collaborative environment.