Title: CX Service Product Analyst-INSIDE IR 35
Location: Reading, UK (Hybrid – 2 days WFO)
Contract: 3 months
Key Requirements:
Experience: 12–15 years
Technical Skills: Strong experience in Oracle, specifically Oracle CX Service/Oracle Service Cloud
Responsibilities:
Lead architectural design and blueprinting of Oracle Service Cloud solutions.
Ensure alignment with client objectives, best practices, and scalability.
Translate complex business requirements into technical specifications and user stories.
Agile environment experience essential.
Client and vendor management capabilities.
Notes / Observations
This is a short-term contract (3 months), likely for a specific implementation or upgrade project.
Requires a senior professional with deep Oracle CX Service knowledge.
Strong communication, leadership, and stakeholder management skills are expected.
Hybrid work implies some office presence in Reading, which is common for client interactions.