JOB DETAILS
Role Title: Business Analyst ( Financial Services - Cards or Payments )
Work Mode; Hybrid
Contract duration: 6 months
Location: Glasgow
Industry: banking
Required Core Skills:
-Business Analysis
-Requirements Management
-Analytical and Critical Thinking
Nice to have skills:
-Prototyping and Wireframing
-Database and SQL
Areas of responsibility:
-Requirements Gathering
-Requirements Elicitation
-Business Process Modelling
DETAILED JOB DESCRIPTION
Essential Skills/Basic Qualifications:
-Elicit and clearly document business and systems requirements
-Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
-Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
-Support and align efforts to meet customer and business needs
-Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
Desirable skills/Preferred Qualifications:
-Business Acumen
-Excellent Communication Skills
-Decision Making skills
-Collaboration and Teamwork
-Adaptability
-Strong team player, willing to work on own initiative yet able to communicate well and integrate with a diverse team.
-Confident, enthusiastic, always giving 100% to assigned tasks and being able to handle situations in which they have little or no previous experience.
-Proactive, being able to effectively deal with change and identify, react and add value to issues that affect the team as a whole.
-Good interpersonal skills, able to develop relationships with other IT teams and the business.
-Thorough understanding of a software development lifecycle.
-Strong problem-solving skills as well as the ability to manage several tasks/projects concurrently and prioritize work effectively.
-A strong team player.
Any Business Analyst Certification will be a plus.