Role Title: TAF_JD_CISEIT_DC_Middleware_L3- This is for middleware resources
Required Core Skills:
• Experience in running operations with ITIL processes ITIL certified.
• Monitoring tools BMC Remedy , Service now
Minimum years of experience: 8 years
Areas of responsibility:
• Plan and Build Migration
• Maintenance activities
• L3 support for MQIIBAxway
Detailed Job Description:
Experience in running operations with ITIL processes ITIL certified.Excellent Analytical and troubleshooting skill.Excellent in Verbal, written communication.Creative thinking in implementing Service improvements automation, incident reduction, etc..Experienced in involved RFPs and presentations skills. Expertise on scriptingautomation to automate the administrationmanual tasksA Proven client interaction, communication and organizational skillsStrong team spirit and relationship management skills